At Alada Bazar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website (www.aladabazar.com) or mobile application.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, phone number, email address, billing/delivery address, payment details.
- Account Information: Username, password, order history, saved preferences.
- Usage Data: Device information, IP address, browser type, pages visited, cookies, and browsing history on our platform.
- Payment Information: Processed securely through trusted third-party payment gateways (we do not store full card details).
2. How We Use Your Information
Your information may be used for:
- Processing and fulfilling your orders.
- Delivering products and services.
- Sending order confirmations, shipping updates, and customer support communications.
- Improving our website, app, and customer experience.
- Sending promotional offers, discounts, and newsletters (if you opt-in).
- Detecting and preventing fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Delivery Partners: To ensure timely product delivery.
- Payment Providers: To process payments securely.
- Service Providers: For IT, analytics, or marketing support.
- Legal Authorities: If required by law or to protect our rights.
4. Cookies & Tracking
- We use cookies to improve website functionality, personalize content, and analyze traffic.
- You can manage or disable cookies in your browser settings, but some features may not work properly.
5. Data Security
- We implement industry-standard encryption and security practices to protect your data.
- However, no online platform can guarantee 100% security. You are responsible for safeguarding your account login details.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Update or correct your information.
- Request deletion of your data.
- Opt out of marketing communications at any time.
7. Children’s Privacy
- Alada Bazar does not knowingly collect information from children under 13 (or under 18, depending on jurisdiction).
- If we discover such data, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.
9. Updates to Privacy Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Alada Bazar Customer Support
📧 Email: support@aladabazar.com
📞 Phone: +8809696-049031
📍 Address: House-04, Road-04, Chad Uddan, Mohammadpur, Dhaka